Technical Support Note: 111008






BadAuthentication

If you see the message "BadAuthentication - The login request used a username or password that is not recognized"

1) It may mean that the username or password you have stored in Analytics Pro is incorrect.
For more details, see "How to edit stored email or password" .

2) It may be that you need to change the Account Type setting.
For more details, see Setting Account Type

3) It may mean that you account is incompatible with ClientLogin. (ClientLogin is the authorisation mechanism used to log in to your Google account).
For more details, see "Application Specific Password"